Setting Up a Custom Email Domain

Why Use a Custom Email Domain?

Sending newsletters from your own domain (e.g. hello@yourbrand.com) instead of a shared domain builds trust with your subscribers and improves email deliverability. Inbox providers like Gmail and Outlook give higher reputation scores to senders who authenticate their own domains.

Benefits at a Glance

• Better deliverability — Authenticated domains are less likely to land in spam.
• Brand recognition — Subscribers see your domain, not a generic one.
• Reputation isolation — Your sending reputation is yours alone.

Prerequisites

Before you begin, make sure you have:

• A domain name you own (e.g. yourbrand.com)
• Access to your domain’s DNS settings (usually through your registrar or hosting provider)
• A Copy Company account on a paid plan

Getting Started

Navigate to Settings → Email Domain in your Copy Company dashboard. Enter the domain you’d like to send from and click Start Setup. The system will generate the DNS records you need to add — we’ll walk through those in the next article.