Configuring Your DNS Records

Required DNS Records

After initiating domain setup, Copy Company provides three DNS records you need to add. Each record serves a different purpose in authenticating your email.

DKIM Record (CNAME)

DomainKeys Identified Mail (DKIM) lets receiving servers verify that an email was actually sent by your domain and hasn’t been tampered with. Copy Company will give you a CNAME record to add:

  • Type: CNAME
  • Name: The selector provided (e.g. cc._domainkey.yourbrand.com)
  • Value: The DKIM endpoint provided in your dashboard

SPF Record (TXT)

Sender Policy Framework (SPF) tells inbox providers which servers are allowed to send email on behalf of your domain.

  • Type: TXT
  • Name: @ (or your subdomain)
  • Value: The SPF string provided in your dashboard
Important: If you already have an SPF record, don’t create a second one. Instead, merge the Copy Company include into your existing record. A domain should only have one SPF TXT record.

Verification TXT Record

This record proves you own the domain. It’s a simple TXT record with a unique verification token.

  • Type: TXT
  • Name: @ (or your subdomain)
  • Value: The verification string shown in your dashboard

Provider-Specific Tips

Cloudflare

When adding the CNAME record in Cloudflare, make sure the Proxy status is set to DNS only (grey cloud), not Proxied (orange cloud).

GoDaddy

GoDaddy may automatically append your domain to the record name. If the name should be cc._domainkey.yourbrand.com, you may only need to enter cc._domainkey.

Namecheap

Under Advanced DNS, add each record and allow up to 30 minutes for changes to take effect within Namecheap’s system.

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